Normal trading period shipping costs and delivery times:
- FREE SHIPPING on all orders over R 1000-00
- Delivery charges are based on the total of your order & the delivery area.
- For INTERNATIONAL DELIVERIES, a quote will be arranged through the online department. Please contact us here with the delivery address & the product you would like to order.
- Cycling J&J delivers from Monday to Friday, between 08:00 and 17:00
- Cycling J&J deliveries will be done within 3-5 days after date or order.
- International lead times will be communicated on a individual basis.
- Cycling J&J uses the services of DSV for the delivery of all online orders. We can ship to any physical address but unfortunately, we do not ship to PO Boxes.
Undeliverable Packages/Double Delivery:
- The parcels will be returned to our offices, and we will then contact you to reschedule delivery.
- Note that you will be charged again for delivery.
- Please ensure that you give the correct delivery details on your order and ensure someone responsible is there to sign and receive your order.
- Cycling J&J will not be held responsible whatsoever for missing parcels, should parcels be signed for at the delivery address provided.
Extended Delivery Times:
- If there is a product that requires an extended delivery time, we will notify you via email.
- All items with extended delivery times are shipped, with your approval, as soon as they become available from the manufacturer.
Please contact us here for further queries.
Customer service hours: Monday to Friday: 08:00 to 17h00