Delivery Details

Normal trading period shipping costs and delivery times:

  • FREE SHIPPING on all orders over R 1000-00
  • Delivery charges are based on the total of your order & the delivery area.
  • For INTERNATIONAL DELIVERIES, a quote will be arranged through the online department. Please contact us here with the delivery address & the product you would like to order.

Delivery Times:

  • Cycling J&J delivers from Monday to Friday, between 08:00 and 17:00
  • Cycling J&J deliveries will be done within 3-5 days after date or order.
  • International lead times will be communicated on a individual basis.
  • Cycling J&J uses the services of DSV for the delivery of all online orders. We can ship to any physical address but unfortunately, we do not ship to PO Boxes. 

Undeliverable Packages/Double Delivery:

  • The parcels will be returned to our offices, and we will then contact you to reschedule delivery.
  • Note that you will be charged again for delivery.
  • Please ensure that you give the correct delivery details on your order and ensure someone responsible is there to sign and receive your order.
  • Cycling J&J will not be held responsible whatsoever for missing parcels, should parcels be signed for at the delivery address provided.

Extended Delivery Times:

  • If there is a product that requires an extended delivery time, we will notify you via email.
  • All items with extended delivery times are shipped, with your approval, as soon as they become available from the manufacturer.

Please contact us here for further queries.
Customer service hours: Monday to Friday: 08:00 to 17h00